Frequently Asked Questions
Everything you need to know about your fresh, chef-prepared meals.
How do I store and reheat my Fuel Meals?
All meals should be refrigerated upon arrival. When you are ready to eat, simply vent the lid and microwave for 2-3 minutes or until the internal temperature reaches 165°F.
Where do you deliver and what are the shipping costs?
We currently ship to all 48 contiguous states in the U.S. Shipping costs are calculated at checkout based on your delivery zone and the size of your order.
Can I skip a week or cancel my subscription?
Yes, our service is fully flexible. You can skip a delivery or cancel your subscription at any time through your account dashboard, provided changes are made before your weekly cutoff date.
How are the meals kept fresh during transit?
Meals are packed in insulated shipping boxes with non-toxic gel ice packs designed to maintain a refrigerated temperature for up to 48 hours in transit.
Do you accommodate specific dietary restrictions?
We offer a variety of plans including High Protein, Low Carb, and Plant-Based options. Each meal is labeled with full nutritional facts and ingredients so you can choose what fits your lifestyle.
What is your refund policy if I am unhappy with my order?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is an issue with your meals, please contact our support team within 24 hours for a resolution.